Store Audit
Find the technical problems causing lost orders or unreliable store data.
A structured audit reviews checkout, payments, tracking, plugins, performance, email delivery and store configuration before repair work is scoped.
The problem this service addresses
Store owners often know something is wrong but cannot see whether the cause is checkout logic, gateway configuration, tracking scripts, hosting, email delivery or a plugin conflict.
Who it is for
- Stores with unexplained order drops
- Teams preparing for repair work
- Businesses spending on ads with unreliable purchase data
- Agencies needing a technical review before client changes
What will be inspected
- WordPress and WooCommerce settings
- Checkout and payment gateway flow
- Plugin and theme risk
- Mobile checkout behavior
- GA4, GTM, Google Ads and Meta tracking
- SMTP and transactional email basics
- Performance and caching configuration
What is included
- Written findings report
- Prioritized repair plan
- Checkout test notes
- Tracking observations
- One follow-up call or written clarification
What is excluded
- Implementation of repairs
- Custom development
- Malware removal
- Hosting fees
- Paid plugin licenses
- Guaranteed revenue improvement
Customer requirements
- WordPress admin access when required
- Safe test product or coupon if available
- Gateway test mode or low-risk test flow
- Analytics and tag manager access where tracking is in scope
Working process
Controlled diagnosis before production changes.
Where possible, repairs are tested away from the live checkout first. Any remaining risk is documented before launch.
Scope
Confirm symptoms, affected systems, access requirements and completion criteria.
Reproduce
Run targeted tests to confirm the issue instead of relying only on reports.
Diagnose
Inspect logs, configuration, plugin behavior, network requests and relevant third-party services.
Repair
Apply focused changes and avoid unrelated rebuilds unless the scope requires them.
Validate
Retest affected flows, then document the result and remaining recommendations.
Deliverables
What you receive
- Findings report
- Repair priority list
- Risk notes
- Recommended next steps
Timing
Approx. 3-5 business days
Timing starts after access and scope are confirmed.
Pricing
From $249
Implementation is quoted separately unless explicitly added.
Technical notes
The audit may use test orders, browser console review, server logs, WooCommerce logs, tag previews and gateway events. Sensitive customer data should be redacted where possible.
Frequently asked questions
Can this be completed without affecting the live store?
Many checks can be completed without changing production. Repairs that may affect checkout should be tested on staging where practical.
What happens if the cause is outside WordPress?
The finding is documented and the next owner is identified, such as hosting, payment processor, DNS provider or a third-party integration vendor.
Do you need admin passwords?
No passwords should be sent in forms or ordinary email. Access is arranged through a secure method after scope is confirmed.
Need a reliable technical diagnosis?
Send the symptoms and the affected store flow so the next step can be scoped correctly.