WooCommerce technical audit request

Request a Technical Audit for Your WooCommerce Store

Tell us what is happening inside your WordPress or WooCommerce store. Zolaymi will review your request, identify the appropriate audit scope, and explain the next step before any work begins.

Technical Audit & Analysis from $299 Scope, price and availability are confirmed before payment or access.

Submitting this form does not create a service contract or authorize technical changes. Zolaymi reviews the information before confirming scope, price and availability.

audit-intake.json
Request type Technical Audit
Scope pending
CheckoutReview
TrackingVerify
EmailTest
SpeedMeasure
Form Review Scope Call Quote
No passwords requestedSafe
Urgency classifiedImpact
Access requested laterControlled
WooCommerce
GA4 + GTM
SMTP
Webhooks
WordPress and WooCommerce specializationBuilt around ecommerce systems, not generic contact requests.
Manual technical reviewThe request is reviewed before scope and access are confirmed.
No credentials through the formAccess is requested separately if the project proceeds.
Clear scope before work beginsPrice, timeline and third-party costs are confirmed first.
Controlled testingRisky changes require backups, staging or approval.
Remote international serviceFor qualified WordPress and WooCommerce businesses.

Who should request an audit

Request an audit when the symptoms are visible but the cause is unclear.

Use this page when the store is functioning badly, reporting inconsistent data, or creating operational risk and you need a structured technical review before deciding what to fix.

  • Checkout errors or unexplained cart abandonment
  • Failed, missing or duplicated payments and orders
  • Missing GA4, Google Ads or Meta purchase data
  • Transactional emails not arriving or landing in spam
  • Slow product pages, checkout pages or mobile journeys
  • Plugin conflicts, update errors or deprecated templates
  • Broken webhooks, failed automations or unreliable APIs
  • Security concerns, failed scheduled actions or recurring failures
  • Preparation for migration, redesign, scaling or advertising

Urgent outages, active security incidents or completely unavailable stores may require emergency troubleshooting instead of a standard audit.

What Zolaymi can investigate

Technical scope across the systems that affect orders, data and customer experience.

The request form helps identify whether the right next step is a standard Technical Audit & Analysis, a focused microservice, urgent repair work or a custom project.

WordPress and WooCommerce health

Configuration, WooCommerce settings, plugin conflicts, theme compatibility, deprecated templates, database warnings, scheduled actions and error logs.

Checkout and payments

Cart behavior, checkout fields, mobile checkout, gateway configuration, failed-payment recovery, callbacks, order status and confirmation flows.

Analytics and advertising

GA4, GTM, Google Ads conversions, Meta Pixel, Conversions API, purchase deduplication, order values, currency, tax and shipping data.

Email and communication

WooCommerce emails, SMTP, SPF, DKIM, DMARC, review requests, abandoned-cart messages, newsletter forms and support notifications.

Performance

Server response, caching, Core Web Vitals, database performance, images, CSS, JavaScript, third-party scripts and mobile performance.

Integrations and automation

REST APIs, webhooks, Make, Zapier, n8n, shipping tools, support platforms, customer portals and marketing integrations.

Security and reliability

Backups, administrator access, plugin vulnerabilities, SSL, Cloudflare, firewall configuration, uptime and failed scheduled processes.

    Audit request details

    Use this form to explain the store, symptoms, affected systems, business impact and urgency. Do not send passwords, API keys, private keys, database exports or customer lists.

    Contact details

    Store information

    The standard audit primarily covers WordPress and WooCommerce. Other platforms may require a custom assessment.

    Main problem

    Business impact

    For active security incidents, do not upload passwords, private keys, customer exports or sensitive logs through this form.

    Previous investigation

    Service interest, timing and budget

    Attachments

    Allowed: JPG, PNG, PDF and TXT up to 10 MB. Do not upload executable files, database exports, private keys, .env files, configuration backups or files containing customer personal data.

    Privacy and security

    Do not send credentials through this form.

    Zolaymi does not need passwords to review the initial request. If the project proceeds, access will be requested separately and should use temporary, named, role-limited accounts where possible.

    • Do not submit payment-card details.
    • Do not submit database exports or private keys.
    • Do not submit customer lists or sensitive personal data.
    • Do not upload executable files, .env files or backups.
    • Upload only information necessary to understand the request.

    After submission

    What happens after Zolaymi receives your request.

    01

    Request review

    Zolaymi reviews the store information, symptoms, urgency, platform and requested service.

    02

    Scope confirmation

    The request is matched to a standard audit, a specific microservice, emergency troubleshooting, custom work or an unsupported service.

    03

    Call or written recommendation

    Where useful, a short discovery call clarifies the problem, affected systems, access requirements, service scope and next steps.

    04

    Quotation or service link

    You receive the recommended service, confirmed scope, price, delivery estimate, access requirements and any known third-party costs.

    Calendly scheduling

    Schedule a short audit-discovery call.

    Choose a suitable time after submitting your audit request. The form details help Zolaymi prepare for the conversation and avoid using the call to collect basic information.

    Recommended event: 30-Minute Technical Audit Discovery Call Calendly handles available dates, time-zone display, rescheduling and cancellation links. The call is optional and is for scope clarification, not a complete free audit or emergency support session.
    • Website URL
    • Main technical problem
    • Whether the store is accepting orders
    • Service of interest
    • Audit-request reference

    Submit the audit request first

    The scheduler appears after the form is submitted successfully. This keeps the call focused on the real store issue instead of basic intake questions.

    Before the call

    What to prepare before the audit-discovery call.

    You do not need to send credentials before scope confirmation. Bring enough context to discuss the issue clearly.

    Website URL Description of the issue Exact error messages Dates when the problem occurred Recent changes Relevant plugin names Payment provider name Analytics or ad platform involved Hosting provider Approximate order volume Launch or campaign deadline Non-sensitive screenshots

    Service boundaries

    Clear expectations before any technical work begins.

    The request review and Calendly call help define the right technical scope. They do not replace a paid audit or authorize changes to the website.

    • Request review is not a complete technical audit.
    • Calendly booking is not a service contract.
    • No technical changes occur before scope and payment approval.
    • Availability and emergency response are not guaranteed.
    • Delivery estimates begin after payment, scope acceptance, required access and required information.
    • Third-party fees are separate unless stated.
    • Zolaymi does not guarantee revenue, conversions, uptime, security, deliverability, tracking completeness or platform approval.
    • Unsupported or highly customized systems may require a custom quotation or may be declined.

    FAQ

    Questions before requesting an audit.

    What is a technical audit?

    A technical audit is a structured review of the systems behind a WordPress or WooCommerce store. It can cover checkout, payments, tracking, email delivery, performance, plugins, integrations, security, backups and operational reliability. The goal is to identify what is wrong, explain the business impact and prioritize what should be repaired first.

    Is the audit-request review free?

    Submitting the request form lets Zolaymi review whether your situation appears suitable for a standard audit, a specific microservice, emergency troubleshooting or a custom project. That request review is not a full technical audit, does not include implementation and does not require Zolaymi to accept the project.

    Does submitting the form purchase an audit?

    No. The form does not create a paid service agreement or authorize technical changes. Zolaymi will review the information, confirm the recommended scope, price, access requirements and availability, then provide the appropriate next step.

    Do I need to schedule a call?

    No. A call is optional. Many requests can be clarified by email, especially when the issue is well described. A short audit-discovery call is useful when the problem affects several systems, the urgency is unclear or access requirements need to be discussed before quoting.

    What happens after I submit the form?

    Zolaymi reviews your store URL, platform, symptoms, affected systems, urgency, business impact and any non-sensitive supporting files. You may receive a recommended service, a quotation, a request for clarification or a note that the issue is outside the supported scope.

    What information should I provide?

    Describe what you expected to happen, what actually happened, when the problem started, whether it is permanent or intermittent, which devices or browsers are affected, recent changes, visible error messages, plugins or services involved and the business impact.

    Should I send WordPress credentials?

    No. Do not send passwords, API secrets, payment-card information, private keys, recovery codes, database exports or permanent administrator credentials through the form or Calendly. If the project proceeds, access will be requested separately using temporary, named and role-limited accounts where possible.

    Can you review a live WooCommerce store?

    Yes, but the safest approach depends on the issue. Some checks can be performed on a live store without changing settings. Riskier investigation or implementation may require staging, backups, test orders and explicit approval before any live changes are made.

    Can you help if my checkout is currently broken?

    Possibly. If checkout is fully unavailable, payments are failing broadly or orders cannot be placed, that may require urgent troubleshooting rather than a standard audit. Use the form to explain the impact clearly, but do not upload sensitive logs or credentials.

    Can you audit Google and Meta tracking?

    Yes. Zolaymi can review GA4, Google Tag Manager, Google Ads conversion tracking, Meta Pixel and Meta Conversions API, including purchase events, values, currency, deduplication, checkout events and consent-aware loading where applicable.

    Can you investigate payment problems?

    Yes. Payment investigation can include WooCommerce order status, gateway configuration, failed-payment behavior, redirects, callbacks, webhooks and checkout-session issues. Zolaymi does not control Stripe, PayPal, banks or other payment providers, so provider-side decisions or outages may require separate provider support.

    How long does an audit take?

    Delivery depends on scope, store complexity and access. A standard audit estimate begins only after payment or deposit clears, the scope is accepted, required access is provided and all required information is received. Urgent repair work and custom projects may follow a different timeline.

    How much does an audit cost?

    The Technical Audit & Analysis service starts from $299 for one WordPress or WooCommerce website. Complex stores, multisite networks, custom checkout systems, heavily integrated stores or urgent troubleshooting may require a custom quotation before work begins.

    Will you fix the problems after the audit?

    The audit identifies and prioritizes issues. Repair work can often be quoted separately after the findings are reviewed. In some cases, Zolaymi may recommend a specific microservice such as checkout optimization, SMTP setup, tracking repair or performance work.

    Can you work with platforms other than WooCommerce?

    Zolaymi specializes in WordPress and WooCommerce. Requests involving Shopify, Magento, PrestaShop or custom platforms may be reviewed, but the standard audit is designed primarily for WordPress and WooCommerce systems.

    Is the call a free consultation?

    The discovery call is for clarifying the request, confirming affected systems, discussing access requirements and deciding the next step. It is not a full free audit, emergency support session, implementation session or guarantee that the project will be accepted.

    Can I reschedule or cancel the Calendly call?

    Yes. Calendly booking confirmations normally include reschedule and cancellation links. If you need to change the time, use those links or contact [email protected] with your booking details.

    What access will be required later?

    Access depends on the confirmed scope. It may include WordPress administrator access, WooCommerce settings, hosting, DNS, analytics platforms, advertising platforms, SMTP, payment gateway settings, support tools, staging or backups. Access should be temporary, named and role-limited where possible.

    Are third-party costs included?

    No, unless the quotation says otherwise. Plugin licences, SaaS subscriptions, hosting, email-provider fees, messaging costs, API usage, premium review platforms and other third-party charges are separate and should be approved before they are incurred.

    Do you guarantee that every problem will be found?

    No technical audit can guarantee that every current or future issue will be discovered. Zolaymi performs a structured manual review based on the agreed scope, available access, observable evidence and disclosed symptoms, then explains the findings and remaining risks clearly.

    Final step

    Give us enough context to investigate the right problem.

    Submit the store details, explain what is happening, and schedule a short call when useful. Zolaymi will review the request and recommend the correct technical scope before work begins.